Extra service
A large part of our customers is from the corporate, educational or institutional segment. Not only is our assortment largely specifically developed for business customers, but our no-nonense philosophy plays a big part in this as well. We know like no other that as a business customer, you have a need for basic, simple prizes (no hidden costs), fast deliveries and attractive discounts when ordering larger amounts. Luckily, this is exactly what we're good at.
It is of course possible to place your order in one of our online stores directly. All of our prices are listed with VAT included. We have no minimum order quantities and when your order is complete, our order summary shows you the amount with and without VAT included. When you're placing your order, we provide you the necessary fields to give in data such as PO's or other reference numbers for your own administration.
At every product we show in our online store, we have an indicator of delivery time based on the stock levels in our warehouse. This is calculated every 5 minutes, which makes it extremely accurate. Are all the products you ordered on stock? Your order will then be shipped the same day, if ordered before 16.00.
As a business customer, you can also order through e-mail or telephone. Our sales department is happy to help by giving advice or inform you about live stock levels so that your order can be run as smoothly and fast as possible.
Are you interested in higher quantities or would you like to make use of our products in calculations for your own customer or a tender you're participating in? Please contact us for advice and for extra discount. We're happy to help and make you the best possible offer.
As a corporate, institutional or educational customer you can make use of the same online payment options as private customers. You can also choose to make use of a payment by BACS on a 14 day invoice period.
We work closely with our transport partners in order to deliver your order as fast as possible. Since we sell a lot of different products in a large variety of dimensions (from markers to boards of 4 meters long), we have made a careful selection of competent transport partners in order to serve you as best as possible. As soon as your order is shipped, you receive an e-mail in which your Track&Trace information is listed. This way, you can track your order online until its arrival.
Are you ordering extra large amounts that need to be delivered on pallets? We do not calculate any additional costs for this. We are one of the few companies active in e-commerce that has its own warehousing facility. Because of this, we always have exact knowledge of stock levels and lead times for re-stock. It allows us to supply just a little bit faster and more reliable than the competition. Our distribution center in Beusichem (the Netherlands) processes more than 500 orders per day.
For bigger customers with more complex demands in the area of buyer-supplier integration, our IT department also offers possibilities to integrate this specific part of the supply chain through a combined e-procurement solution. This semi-integrated administration of supplies offers a huge simplification of the process, which is of enormous practical importance to larger customers. Please inquire for possibilities at our sales department.